Innovation and Knowledge Management

Importance and Mission

To achieve the company's goal of becoming a sustainable organization amid business challenges and trends of energy transition which will impact the entire energy sector in the future, PTTEP attaches great importance to technology development and innovation, including knowledge management which are important parts that help increase business efficiency, increase competitiveness, and make the organization ready for the changes that may occur in the future.


  1. Develop and apply technology to increase efficiency and reduce costs in petroleum production, and study new energy technology to be ready for the energy transition.
  2. Develop technology to support the Company's sustainable development strategy which are greenhouse gas emission reduction, efficient use of resources and waste reduction, as well as marine ecosystem preservation and restoration.
  3. Has an efficient intellectual property management system in place and has registered intellectual property from the outcome of research and technology development every year.
  4. Publish research papers in international conferences and journals and win the prize for national and international innovation award competitions every year.
  5. Preparation of infrastructure to support further technology development, with the aim to complete the construction of PTTEP Technology and Innovation Centre (PTIC) by 2021.
Innovation and Technology Managementclose | open

PTTEP Technological Development

PTTEP researches and develops technology and innovations to support the company's goals in sustainable development, whereby PTTEP carries out research & development in new technologies through collaboration with domestic and international partners including companies in PTT Group, government agencies, private companies, academic and research institutions. PTTEP has three main objectives in technology development:

  1. To enhance petroleum exploration and production business
  2. To minimize environmental impact
  3. To explore energy transition opportunity

The following are details of technology development in 3 objectives.

1. Technologies for enhancing E&P business

PTTEP develops and applies technologies for enhancing petroleum production and reducing production costs. The technologies that have been researched and developed are divided into 4 groups as follows:

  • Condensate treatment technology: The development of technologies for condensate treatment process to remove unwanted composition to make the products conform to the sales specification. Various condensate treatment technologies have been developed to increase efficiency and reduce costs such as the development of chemical demulsifier to help accelerate the separation of unwanted composition in the form of particles, the development of adsorbent and filter, etc.
  • Subsea pipeline decommissioning technology: The development of technologies to support subsea petroleum pipeline decommissioning activities such as the development of chemicals for the removal of contaminants in petroleum pipelines, the development of an intelligent sampling device to take an internal surface samples of petroleum pipelines and the development of portable contaminant analyzers for on-site analysis without having to send them to an onshore laboratory. These technologies are innovations that help to increase efficiency and safety of subsea pipeline decommissioning operations and reduce the impact on the environment in the long run.
  • CO2 removal technology: The development of technologies to increase the efficiency of Carbon Dioxide separation and reduce the loss of saleable gas, such as the development of CO2 removal membrane technology, development of a low heating value flare tip that reduces the loss of natural gas used for combustion, development of advanced material (MOF) absorbents, etc.
  • Operational efficiency improvement technology: The development of technologies to increase operational efficiency in many areas, such as the development of automated robots to be used for human work in production control and inspection, development of chemicals for the separation of water and crude oil, and development of a device for petroleum pipelines inspection to enable accurate measurements, etc.

2. Technology for minimizing environmental impact

PTTEP's technology development for minimizing environmental impacts is consistent with PTTEP's sustainable development strategy in 3 aspects including:

  • Greenhouse gas reduction: PTTEP has set a target to reduce the intensity of greenhouse gas emissions by at least 25% from the 2012 base year by 2030 and promote research and development of technology to support the achievement of such goals, such as research and development of carbon capture and utilization technologies (Carbon Capture and Utilization - CCU). In 2021, the company conducted testing a prototype of a carbon nanotube production from flare gas unit at the S1 production site and conducting an engineering study to design a higher capacity unit. In addition, the technology development of converting CO2 to carbonate-base intermediate chemical (Propylene Carbonate) in prototype phase is also carried out.
  • Circular model for E&P: For the technology to support the circular economy concept for petroleum exploration and production businesses, there are various research and development project which are being carried out such as the technology to convert sand from petroleum production into Zeolite which is a valuable product and can be used in a variety of industries. This helps to reduce the amount of waste from petroleum production, which will be disposed of by landfill method. In addition, there is research and development on the use of rock and soil from the drilling process of production wells in petroleum fields or drilling cutting to produce construction materials and used in road constructions.
  • Ocean for life: To support the company's goals in conservation and restoration of natural resources and marine ecosystems, PTTEP has researched and developed oceanographic buoys powered by renewable energy for measuring sea water quality. It can send information and store data on the cloud so that relevant parities can use the data in study and research to optimize the marine environment to increase marine biodiversity. PTTEP has also researched and developed sensors to measure microplastics, which is currently an important problem of marine pollution. The developed sensor can be used to measure microplastics on-site without having to send samples to a laboratory for analysis, which reduces time and greatly increases the convenience for operators.

3. Technology for supporting energy transition

Energy transition or the transition from fossil fuels to renewable energy or alternative energy that reduces Carbon Dioxide emissions, it is a change that directly affects PTTEP's business operations. As for technology development, PTTEP has preparedness to support the Company's business in order to be ready for such changes, by studying and developing alternative energy technologies such as solar energy, wind energy, ocean wave energy, future energy and technologies for separating and using CO2 to produce other forms of energy such as Hydrogen, Methanol, etc.

Technology development management

PTTEP has a technology management division to take care of the company's technology development and the Technology Development Process (TDP) is applied as a framework for maximizing technology development management efficiency. The technology development project is divided into 5 phases which are preliminary study, lab-scale testing, prototype development, pilot testing and deployment or commercialization. The Technology Development Process is also a tool to assist in the selection and approval of projects, as well as to support the technology development project until it is successful and can be implemented or commercialized. The technology development is under supervision and advisory to ensure alignment with the company's direction and policy by the Technology Development Committee.

For more information on R&D budgets, the number of projects under R&D process, progress, patent registration, research papers and publications, and innovation awards, click here: Innovation and Technology Performance Data.

PTTEP Technology and Innovation Center (PTIC)

PTTEP has established PTTEP Technology and Innovation Center (PTIC) on an area of over 44 rai in the Eastern Economic Corridor of Innovation (EECi) at Wang Chan Valley, Rayong Province. In the area of PTIC, it currently consists of a building for pilot technology testing, unmanned ariel vehicle (UAV) test field, including equipment and laboratories for technology and innovation research and development. PTIC will play a key role in enhancing PTTEP's competitiveness by driving and accelerating the success of technology development and innovation towards faster industrial application. PTIC also plays an important role in the development of technology personnel of the nation. It is an area for exchanging knowledge of researchers and experts and building a research network to help extend and drive sustainable technology development.

Knowledge Managementclose | open

PTTEP's knowledge management entails 3 dimensions: Create, Share and Apply.

Employees are encouraged to study and acknowledge the guidelines and use knowledge correctly and effectively. Knowledge from their experiences are expected to be shared and employees should apply the learnt knowledge before performing their duties, to reduce errors and enhance problem-solving skills. New work process standards can be developed upon the knowledge, which will eventually lead to innovations.

PTTEP sets a goal to become a high-performance and innovative organization. Its Knowledge Management (KM) Policy is shaped to achieve the goal, aligned with PTT Group's knowledge management. PTTEP's knowledge management is regularly assessed and benchmarked against international practices, to pinpoint maturity level and devise measures that will integrate knowledge management into the organization's work processes and lead the organization towards innovations as expected. PTTEP KM implementation is focusing on 3 main strategies:

  1. Delivering Business Values
  2. Nurturing KM and Innovative Culture
  3. Enhancing PTTEP Visibility: Strengthen staff capability to become expert in their technical areas in order to be recognized at national and international level.

Activities and projects have been organized to strengthen KM practices, primarily through high-level executives' talks on the issue and their exemplary roles. Standardized KM System is in place, to involve knowledge sharing by internal and external experts. Community of Practice is set up as a stage for knowledge and exchange sharing and all data is being added up to KM Portal.

PTTEP plans the following activities to further strengthen organizational culture on knowledge management:

1. KM Capability Development

Executives and staff's competency is enhanced through "Charting a new KM Path to PTTEP Success" workshop to ensure their understanding and supports. The Company also provides an e-Learning to make staff realize the importance and understanding of knowledge management.

2. Critical Knowledge Identification and Knowledge Mapping

PTTEP identifies critical knowledge for current operations as well as for future operations. The Company manages its knowledge systematically based on the identified knowledge as well as seeking for knowledge that is essential for day-to-day operations as well as to support business growth.

3. Expert Directory Development

The Company identify experts based on the identified knowledge and develops expert directory as a center for staff to easily access and search for expert when they seek for support and recommendation from the experts.

4. Knowledge Capture Process from Project/ Expert/ Retiree

The Company develops lessons learned after project ends to capture lessons learned from operations. The lessons learned can be used as standard for next project for operations effectiveness as well as to minimize mistake that might occurs during operations.

5. IT System Enhancement

The Company develops project called "One system One Goal" as a gateway for searching and sharing knowledge. The system links various internal systems with existing KM Portal which creates sophisticated search opportunities.

6. Nurturing KM culture and Recognition through KM Award and Recognition

PTTEP initiated "Recognition" program, to praise the employees or a group of employees whose actions support the Company's 3-dimensional knowledge management cycle: Create, Share and Apply KM Recognition was presented to 12 employees this year: Best Expert for 2 persons, Best Contributor for 7persons, and Best Learner for 3 persons.

In 2021, the 25th Technical Forum and 3rd Business Forum were organized, as stages for employees' academic publications. The forums attracted 157 submissions. Employees' publications were also presented at annual KM Week.

7. Organization-wide communication

PTTEP prepares a year-long communication plan, to ensure correct understanding in the organization's knowledge management and provide information on KM tools. Personnel can therefore appropriately utilize these tools for the betterment of their operations and their daily life.

PTTEP adopts a process that promotes the exchange of knowledge, experiences and best practices with American Productivity & Quality Center (APQC). APQC's knowledge management capability assessment put PTTEP in Level 4 in 2021 (Level 5 is the highest level). The assessment results are reviewed for further improvement, so that knowledge management can support the Company's vision and mission in achieving the stated targets for sustainable growth. PTTEP also receives Gold Level of Thailand Most Innovative Knowledge Enterprise (MIKE) Award in 2021. The awards have been granted to Thai enterprises that have demonstrated world-class innovation and knowledge management. Besides this award, PTTEP received the MIKE Award at Global level.